Implementation & Support

A better system. An easier transition.

Switching school management systems doesn’t have to be overwhelming. Digital Academy works with your team to plan, configure, launch and support a successful transition.

Our proven implementation process.

A structured, collaborative approach designed for a successful launch and long-term success.

  1. 01

    Discover

    We listen, learn and understand your goals, current processes and unique needs.

  2. 02

    Plan

    We create a customized implementation plan and timeline for your school.

  3. 03

    Configure

    We set up the system for your school and migrate your data with care and accuracy.

  4. 04

    Train

    Hands-on training for administrators, teachers and staff.

  5. 05

    Launch

    You go live with confidence, with our team by your side.

  6. 06

    Support

    We’re here long after launch, with ongoing support, updates and new features.

  • Data Conversion

    We handle the heavy lifting to move your data accurately.

    • Student, family and staff data
    • Academic history and transcripts
    • Course, schedule and grade data
    • Custom data mapping and validation
  • Comprehensive Training

    Role-based training so everyone feels confident and prepared.

    • Administrator and school leader training
    • Teacher training and resources
    • Office staff and bookkeeper training
    • Ongoing webinars and refresher sessions
  • System Configuration

    We set up Digital Academy to match your school’s structure and workflows.

    • School-specific settings
    • Grading, report cards and transcripts
    • Forms, fees and payment plans
    • Integrations, such as Google Classroom
  • Ongoing Support

    Our dedicated support team is here whenever you need us.

    • Live support from our experienced team
    • Help with questions and troubleshooting
    • Regular updates and new features
    • A partner for your long-term success

Ready for an easier transition?

Talk with our team about your school, your current system and what a move to Digital Academy would look like.