Communications by Digital Academy

Reach every family from one place.

One message for email, text and announcements, with a record of who received it.

One inbox, saved lists, templates and newsletters for the whole school, and a record of every message the school sends.

Writing a message in Unified Messenger: the from name and reply-to address, the subject, the email body, and a shorter text message below.
  • Pick exactly who it’s for.

    Choose by role, by grade, or by class with its parents and teachers, or open a list you saved before.

  • Write once. Send everywhere.

    One message goes out by email, by text message and as an announcement. Start from a template.

  • Know it got there.

    Every message keeps its delivery results: delivered, opened and failed, for each person and each channel.

  • Newsletters that look like your school.

    Your colours, fonts, pictures, buttons and photo galleries, previewed on desktop, phone, Gmail and Outlook.

The right message to the right people.

Unified Messenger walks you through each step, from the audience to the delivery results.

  1. AudienceRoles, classes, lists
    The audience step: choose by roles and filters, by course or group, or from a saved list, with “Grade 5 Parents” selected.

    Saved Lists, Ready to Reuse

    Pick roles, a grade, or a class with its parents and teachers, or a list you saved before. The full list is one click away.

  2. MessageWrite it once
    The message: subject, email body and a shorter text message, with Select Template.

    One Message, Every Channel

    Choose email, text message and announcement, and write it once. Start from a school, personal or ready-made template.

  3. ReviewPreview and test
    Preview by Channel: the email as families will see it, beside the text message.

    Check It Before It Goes

    Preview the email on desktop and phone beside the text message, and send yourself a test.

  4. SendNow, or later
    Schedule & Send: Schedule for Later chosen, with tomorrow’s date and time.

    Send Now, or Schedule It

    Pick a date and time and the message waits in Scheduled until then. Cancel it any time before it goes.

  5. ResultsSee who got it
    Recipient results: totals for recipients, emails and texts delivered and opened, then each person’s status by channel.

    Delivery Results

    Delivered, opened and failed, for each person and each channel, with totals across the top.

Key Capabilities

Everything you need to keep your school community informed and connected.

View all features
  • Unified Messenger

    A four-step builder: audience, message, review and send. Drafts save as you work.

  • Audience Targeting

    By role, by grade or class with parents and teachers, or a saved list. Save any audience for next time.

  • My Messages

    One inbox for messages from families and staff, with Sent, Drafts, Scheduled and Trash.

  • Delivery Results

    Delivered, opened and failed on every sent message, for each person and each channel.

  • Newsletter Designer

    Designed and text templates with your colours, fonts, pictures and photo galleries.

  • Schedule & Drafts

    Send now, or schedule for a date and time and cancel any time before it goes.

  • Clean Contacts

    Bounced emails, unconfirmed addresses and families with no phone, found and fixed before the next message.

  • Message Log

    Every message the school sent, by sender or by person, with its recipients one click away.

My Messages: the inbox with a parent’s question about Picture Day open beside the list.

My Messages

One place for every message.

My Messages holds what families and staff send you, and everything you have sent, drafted and scheduled.

  • Reply, reply all and forward
  • Search, filter by channel and sort
  • A quick message to individuals, a class, a grade or the whole school, without leaving the inbox
The newsletter designer: the Cedar Ridge Weekly banner, a picture of the school, and a letter from the principal, with style settings beside it.

Newsletter

A newsletter that looks like your school.

Design a newsletter with your colours, fonts, pictures, buttons and photo galleries, then choose it as the message in Unified Messenger and send it to the same families.

  • A header, text with pictures beside it, buttons, dividers, galleries and two-column sections
  • Styles for the whole newsletter or one block
  • Preview as desktop, phone, Gmail and Outlook
  • Share templates with named colleagues
Contacts: parents with their linked children and email addresses, with bounced emails marked in red and the reason each failed.

Contacts

Keep every address working.

Contacts finds the problems before a message goes out: an email that bounced, an address no one confirmed, a family with no phone.

  • Filter by role, grade or person, and search by address or number
  • Fix, add or remove an address or number in the list
  • Resend a verification email, or clear an error after reading why the last message failed
The Message Log: messages by date, sender, recipients and subject, with one opened to show its recipients and text.

Message Log

Every message, on the record.

The Message Log lists everything the school sent, by sender or by person, with the message itself one click away. When a parent says they never got it, you can check.

  • Successful, failed and blocked messages
  • Daily and weekly summaries and password-reset emails too
  • Date ranges from today to all time

Built for everyone who talks to families.

Different roles. One place for every message.

  • Principals & Heads of School

    • Reach every family quickly
    • Know the message arrived
    • Newsletters that look like your school
  • Office Managers & Front Office

    • Saved lists and templates
    • Clean contact details
    • Answer “I never got it” from the Message Log
  • Teachers

    • Message your own class’s families
    • Pick the right parents fast
    • Replies in one inbox
  • District & Diocesan Staff

    • Consistent templates for every school
    • Settings for who may contact whom
    • Outside mail to students limited to approved senders

Works Better Together

Unified Messenger is part of Digital Academy, so what you send reaches families where they already look.

See Unified Messenger in Action

See how Digital Academy helps your school reach every family from one place, and know it got there.